Stop Abusing Agile

Stop Abusing Agile

Bob asked, “Is the project on schedule?” Will said, “We do Agile. We don’t follow a schedule.” Bob was left wondering how he might report this to the governance teams. Cathy asked, “What scope will be delivered in the next 2 months?” Joe answered, “We are agile. We do not estimate all work upfront. All I […]

kanban-service-management

How Does Kanban Support Service Management Agility?

Elsewhere, I have proposed a Manifesto for Service Management Agility, describing what agility in managing services would be. Kanban is well known as a method for agile management. So let me put these two concepts together. How does Kanban support service management agility? How can agile service managers make good use of Kanban? A Manifesto for […]