Are you overwhelmed by customer feedback and requests? Is your team struggling to differentiate between ideas worth exploring and random ideas? If you have felt the devastating effects of aborted work, you’re not alone. Indeed, there’s a way to streamline that rush of ideas, customer requests, feedback, and so on—a very reasonable and intuitive way […]
The standard approach for communicating when customers should receive a given service/product has been to set commitments and promises based on estimations. However, in the volatile knowledge work environment, this frequently results in not delivering on time. That’s why in Kanban, we use Service Level Expectations (SLEs) and we are eager to share our first-hand […]
The key to understanding the true meaning of efficiency is striving to eliminate all waste of resources in accomplishing desired results. Perhaps the only constant when discussing ways to achieve efficiency is the dynamics of the term. It implies the mindset of continuous monitoring, assessment, and improvement. The process efficiency in the knowledge work domain […]
Are you wondering what is the best way to prioritize tasks using Kanban? If you are a Kanban beginner or you struggle with work prioritization, we are here to share our experience. Setting up priorities over the loads of work we have on our plates is indeed a challenge we all face today. If not […]
Traditionally, answering the question “When will it be done?” happens in a deterministic way where teams prepare strict deadlines for their projects. And while this approach works for stable projects, operating in a volatile environment requires a way to reflect our plans’ uncertainty. This calls for probabilistic planning, where project managers communicate possible outcomes (forecasts) […]
Do you know what sets successful managers apart? A lot actually, but one of their main traits is the ability to set the right goals, clearly communicate them, and eventually turn them into reality. That’s why a management tool such as OKRs is steadily gaining popularity over the past years. Putting it in practice, however, […]
2020 was tough for all of us. But one thing we believe in is continuous improvement. Our slogan states it quite strong: There is always a better way! In the past months, despite all else, we decided to focus on delivering even better visibility and helping you further improve the connection between planning and execution. […]
It’s no secret that staying on top of impediments and issues is critical for any project’s success. That’s why traditional project managers aim to track all problems in detailed sheets or create logs with project risks so they can mitigate them. This approach makes perfect sense for stable projects with predominantly homogenous work. In a […]
When managing knowledge work projects, the word “dependency” is often associated with delay. Honestly, that comes as no surprise because the traditional way of managing dependencies (using Gantt Charts) is not reliable in an environment where requirements frequently change. Following the same old approach requires project managers to rework their initial plans often. In turn, […]
Back in the days, project managers saw resource planning as a critical element for project success. Even now, many still insist on directly allocating tasks to team members. However, welcoming Agile and Kanban into the project management world shifted the focus towards managing the work instead of directly managing people. In other words, resource management […]