The cycle time chart is your best friend in your endeavor to conquer the world of Kanban productivity. If you want to know more about this metric and how to read the chart, go through the entire article and share your feedback.
Many Kanbanize users are software guys that have been practicing SCRUM for a while and for some reason (which we all understand very well) want to move to Kanban. Ex-scrummers, you’re on the right track to be looking for something new. For more details how to do things better, check the article itself.
One of the first applications of the Kanban method in the IT industry was with support teams. The reason is clear – such teams need to be extremely flexible due to the unpredictable arrival of work, they need to be able to quickly determine priorities and they must strictly track how much time each items takes to complete. Kanbanize provides a great way to structure your work and SLAs so that you achieve best results. If you want to learn more, go through the entire article.