Kanban for Production Support Teams

Kanban for Production Support Teams

One of the first applications of the Kanban method in the IT industry was with support teams. The reason is clear – such teams need to be extremely flexible due to the unpredictable arrival of work, they need to be able to quickly determine priorities and they must strictly track how much time each items takes to complete. Kanbanize provides a great way to structure your work and SLAs so that you achieve best results. If you want to learn more, go through the entire article.