In almost all businesses, management relies heavily on measurement. Whether they’re a marketing manager trying to improve conversions or a business development manager trying to increase revenue, managers need metrics to understand how they’re doing. Optimizing conversion rate is a common objective for many businesses, and incorporating it into your OKR cycle can help improve […]
From delivery challenges to operational or cultural transformation, organizational roadblocks can be found everywhere. Knowing how you generate value is essential, but finding what’s preventing delivery is key to enabling lasting improvements and greater efficiency. In this line of thought, constraints, and bottlenecks are the main limiting factors of every process. Having said that, reading […]
“Value is only valuable if someone values your value.” As business agility expert Nigel Thurlow has simply put it, identifying value through your customers’ perspective is critical to success. Thus, Lean is developed to deliver unquestionable value to the customer at the right time. To help you with that, the methodology focuses on identifying value-adding […]
Today, 77% of Agilists use Kanban boards. I’ll say it again. Seventy-seven percent of those who conduct Agile projects use a Kanban board, according to the most authoritative study on Agile. This staggering percentage speaks for itself – followers of Scrum, Kanban, Scrumban, and any other Agile method or framework will vouch for the benefits […]
Would you consider customer experience the most important indicator of strategic performance for your organization? More than 45% of organizations do. Indeed, a healthy relationship with your customers is among the critical traits of successful, growing, and sustainable businesses. Understanding, tracking, and improving your workflow efficiency is important to ensure your customers are satisfied with […]
You’re the head of an engineering company delivering a digital ticketing system for public transport, and your goal is to expand your business and become a nationwide leader. Naturally, you’d gather everyone around and announce your long-term development plan. Your vision is out – “becoming the main ticketing systems’ provider for public transport nationwide”, and […]
How do you craft an efficient and sustainable process which aligns people and keeps delivery steady? You need to get your hands dirty; there’s no other way around it. So today, we are excited to walk you through the multiple ways Kanban is applied in practice. Kanban can be extremely helpful. There’s just one important thing to keep in mind when applying it: you have to tailor it to your […]
Organizations have, long enough, supported the top-to-bottom hierarchy where decision-makers and employees are two different kinds. But as times change, so do organizations. Or, at least, the smart ones. Flat hierarchy, close-knit working environment, open workspaces, and virtual teams—this is what the modern business world is about. In recent years, many organizations have switched to […]
What is the optimal path to be more productive and to increase profits? This is one of the toughest questions business leaders have always been facing. In this day and age, market competitiveness makes it even more challenging to achieve such goals. What is the right answer? Ingenuity, state-of-the-art service, new management ways, or shift […]
“Just make sure to keep me in the loop, alright?” How many times have you heard this expression in the organization you work for? And what happens if you end up being “out of the loop” for an important update regarding the product or the project you are working on? It’s quite uncomfortable to be […]