Virtually all companies use Key Performance Indicators (KPI) but too many are measuring the wrong things. The result is wasted effort and misdirection because choosing the wrong metrics rewards the wrong behaviors. U.S. banking giant Wells Fargo learned this the hard way. They incentivized associates based on a key metric: the number of accounts opened. […]
Tracking progress is the core of the continuous improvement process. Without regular monitoring and tracking one cannot either recognize whether any changes should be applied nor realize if everything is going on well. An old management cliché states that you “can’t manage what you don’t measure” and this is exactly the case here. Monitoring and […]
Managing projects is not an easy job. Having just one under your belt requires a lot of commitment to ensure its successful realization and delivery. However, the reality is that as project managers, we often have to manage multiple projects at once. In a traditional project environment, we would create detailed plans for them upfront […]
I entered the Agile and Lean world about 4 years ago, and since then, I’ve read hundreds of articles and a few books about the different practices, methods, and approaches in the field. All this completely changed the way I approach work processes now and how work should be done. But most importantly, it helped […]
“Just make sure to keep me in the loop, alright?” How many times have you heard this expression in the organization you work for? And what happens if you end up being “out of the loop” for an important update regarding the product or the project you are working on? It’s quite uncomfortable to be […]
Previously, I wrote about Joseph Campbell’s Hero’s Journey as a mental model for evolutionary change management. It was perfect for my needs. Now, let me introduce you to the implementation of this mental model as an evolutionary change management tool. I use this storification technique to understand what the organization wants first (needs later) and […]
This article consists of 2 parts on how I apply the concept of Hero’s Journey to Evolutionary Change Management. In this first part, I would like to set the ground by sharing the mental model which helped me communicate better with organizational leaders when managing evolutionary change. Journey to The Unknown is Always Uncomfortable We, […]
We are excited to announce that Kanbanize has been named FrontRunner in the Project Portfolio Management field by Software Advice, one of the leading online service for businesses navigating the software selection process. It is a noteworthy recognition for us because the FrontRunners Quadrant highlights software products that have received the highest scores from the […]
“A drifter discovers a pair of sunglasses that allow him to wake up to the fact that aliens have taken over the Earth.” If this sounds like the story of a low-budget horror film, you might have seen too many of them. I saw “They Live” as a kid and the fact that I still […]
This is an updated post/case study on the topic of achieving end-to-end flow with Customer Kanban. Many thanks to Patrick Steyaert for this insightful piece of content. Enjoy! Introduction According to the English dictionary, flow is the action, or fact, of moving along in a steady, continuous stream. In business terms, flow is when value […]