Tag Archives: lean management

Who is your customer? How to earn customer's trust? LAMP ep6

How to Gain Customer’s Trust with Service Delivery Review? LAMP ep.6

“Without having the understanding of what customer values, teams are going to turn to vanity metrics ” – Matt Philip Who is your customer? Do you truly understand their pains and needs? Did you prove that with the way you build and deliver your products or design your services? The chances are, if you can give […]

How to Start Lean Transformation

How to Start a Lean Agile Transformation? LAMP ep.5

“If governments can do this, then private organizations certainly can” – Mike Burrows Think going Lean is hard? Meet the person who helped the British government to undergo an Agile transformation in its digital services teams. In the fifth episode of Lean Agile Management Podcast, we asked a change management expert and a governmental Lean-Agile […]

3 Ways How Money is Killing Your Projects

3 Ways How Money Fails Your Projects LAMP ep.4

Turns out, all this time that you’ve been fighting unproductive team culture, inefficiency and lack of motivation in the team, money was undermining your every effort. How is money related to the success of your projects? In this episode of Lamp (Lean Agile Management Podcast), we are talking with Steve Tendon, who is top management […]

19 Lean Blogs Worth Reading

Lean is an endless topic that can be discussed until the end of time. The positive impact on the way organizations work and achieve their goals made the methodology formidably successful and widespread across various industries. The Lean concept appears to be a universal management tool. We’ve sure come a long way since the dawn […]

Lean Agile Management Podcast - episode 2 - What is Flow?

Lean Metrics 101: What is Flow? LAMP ep.2

“Any measurement system can be gamed. However, if I had you game a system, I would want you to game it in getting things done faster” – Daniel Vacanti What is Flow? Is Flow project management just a fluke, yet another mantra in management? What are the core Lean performance metrics and what do they […]

Why “Respect for people” Is the Secret Ingredient of Successful Teams

“Respect for people” is one of the two pillars of Toyota’s corporate culture and the Lean management philosophy. Yet, people think it’s just about being polite. If you ask 100 top-level managers “Do you respect your employees?”, you will probably receive a hundred answers “Of course, I treat employees with respect and dignity”. If your […]

quality from the start

What’s the Difference Between Quality Control and Continuous Improvement?

Two terms you likely hear over and over again as a project manager, supervisor or team leader are “quality control” and “continuous improvement.” You can apply these broad concepts without fail to any industry, project or situation. When you apply and use them correctly, they will become second nature, simplifying and improving the way you […]

continuous improvement process

How Continuous Improvement Can Benefit Your Business

What is continuous improvement? The term itself is fairly self-explanatory. It almost seems too simple, but this industry buzzword is about continually improving your business, processes, and way of working. How you go about studying, planning, implementing and evolving that improvement is where it gets more complicated. You need to encourage a philosophy of constant, […]

Ultimate Guide to Lean KPIs for Your Business

This article is part of a series that will address what kind of KPIs a SaaS company needs to track to make sure all parts of the business are doing fine. The focus of the current post is on software development or the so called RnD department of the company. The article is intended primarily for development managers, project managers, team leads or other senior staff, but anyone who’s interested may check what we have to say. Let’s get rolling without further introductions.