Tag Archives: metrics

Who is your customer? How to earn customer's trust? LAMP ep6

How to Gain Customer’s Trust with Service Delivery Review? LAMP ep.6

“Without having the understanding of what customer values, teams are going to turn to vanity metrics ” – Matt Philip Who is your customer? Do you truly understand their pains and needs? Did you prove that with the way you build and deliver your products or design your services? The chances are, if you can give […]

Lean Agile Management Podcast - episode 2 - What is Flow?

Lean Metrics 101: What is Flow? LAMP ep.2

“Any measurement system can be gamed. However, if I had you game a system, I would want you to game it in getting things done faster” – Daniel Vacanti What is Flow? Is Flow project management just a fluke, yet another mantra in management? What are the core Lean performance metrics and what do they […]

Lean marketing

What Is Lean Marketing?

Marketing is transforming. It’s becoming more and more important, more tech oriented, unfolds in more and more fields and is more integrated than ever with other departments. Work in marketing is so diverse (pretty much why we love it) and dynamic, it depends on external parties – agencies, partners, consultants – that it is almost […]

Expert Quotes on turning data into Value

Turning Data into Value

You’ve probably heard the popular term “business intelligence” get thrown around at will in the board meetings or conference calls of the C-suite of various industries? At its core, collecting business intelligence is the technology-driven process of data mining, processing, and analyzing with the goal of delivering actionable findings for better decision-making. The results of […]