How to Measure Cycle Time: With or without non-working hours?

Cycle time is one of the most valuable metrics you can use to acquire a better understanding of your work process. It really helps you forecast your production process precisely. Those who are familiar with Lean and Agile know that there are two different ways to measure cycle time: Excluding non-working hours (plus weekends). Including […]

Who is your customer? How to earn customer's trust? LAMP ep6

How to Gain Customer’s Trust with Service Delivery Review? LAMP ep.6

“Without having the understanding of what customer values, teams are going to turn to vanity metrics ” – Matt Philip Who is your customer? Do you truly understand their pains and needs? Did you prove that with the way you build and deliver your products or design your services? The chances are, if you can give […]

How Pull Systems Will Help You Produce Experience

Pull systems have changed the way organizations work and deliver products. After Toyota developed and applied the pull system concept successfully into their production processes, it has spread across various industries. The system offers a lot of benefits and it’s not surprising that so many organizations are using it today. Тhe real benefit of the pull […]

Traffic Bottleneck

How to Protect a Bottleneck You Can’t Remove

Bottlenecks occur all the time in any process. They can be temporary or cause damage in the long run. Often, removing a bottleneck completely is either impossible or too difficult, expensive, or time-taking. Finding a way to protect an existing bottleneck from getting clogged is often a more convenient option. Read on to learn how […]

How to Start Lean Transformation

How to Start a Lean Agile Transformation? LAMP ep.5

“If governments can do this, then private organizations certainly can” – Mike Burrows Think going Lean is hard? Meet the person who helped the British government to undergo an Agile transformation in its digital services teams. In the fifth episode of Lean Agile Management Podcast, we asked a change management expert and a governmental Lean-Agile […]

3 Ways How Money is Killing Your Projects

3 Ways How Money Fails Your Projects LAMP ep.4

Turns out, all this time that you’ve been fighting unproductive team culture, inefficiency and lack of motivation in the team, money was undermining your every effort. How is money related to the success of your projects? In this episode of Lamp (Lean Agile Management Podcast), we are talking with Steve Tendon, who is top management […]

5 Reasons Why Your Team Should Embrace Lean

5 Reasons Why Your Team Should Embrace Lean

Without a doubt, you have been hearing a lot of stuff about Lean. The methodology was developed for manufacturing, adapted for construction, eventually making its way to software development and is currently gaining popularity in marketing. The explanation behind its success is simple. Lean is a flexible framework with a variety of methods for managing […]