Customer Support

We're a company of Kanban believers and practitioners. 

info box icon

Always there to help.

Our support staff is available and ready to consult you on the most advanced topics of Kanban and process management. Thanks to our outstanding response time, you can always contact us and pick our brain.

info box icon

Full Support

Customer success is a joint venture between all of us, and issues are constantly being worked on by any one of our experts. We consistently test our product and listen to your feedback.

info box icon

Zero customer issues.

We proudly boast that we maintain zero open customer issues at all times. If you report a problem to us, we’ll have a fix ready in an average of one business day.

We Are Here to Help

Customer success is a joint venture between all of us, and issues are constantly being worked on by any one of our experts. We consistently test our product and listen to your feedback. 

Why Managers
Love Kanbanize

BMWC Constructors
Ben Jackman
Logistics Supervisor @BMWC Constructors
Calidae
Jordi Medina
Information Technology and Services @Calidae
SSOE Group
Josh Zimmerman
Department Manager, Business Development – BIM2Fab® Steel @SSOE Group
 GE Aviation
Benoît Guillaud
Project Leader @ GE Aviation
Three Deep
Daniel Woodbeck
Director of Operations @Three Deep
Codemotion
Jacopo Romei
Lean Coach @Codemotion
Ultimate Software
Becky McNeeley
Dir. Software Eng. @Ultimate Software
Ben
Jackman
Logistics Supervisor BMWC Constructors

The software has created a new environment centered around communication and transparency in a visually appealing way that we haven’t seen before.

BMWC Constructors
Jordi
Medina
Information Technology and Services Calidae

We stopped making assumptions and started analyzing reality. Kanbanize is a useful tool to monitor team members' work and reflect upon what's happening during a project's life and its tasks, from the first contact with the customer until the end of the execution.

Calidae
Josh
Zimmerman
Department Manager, Business Development – BIM2Fab® Steel SSOE Group

…after three months, our team is more collaborative and performing better than before.

SSOE Group

Benoît
Guillaud
Project Leader GE Aviation

Initially, I just want to track my deliverables, but mapping the workflow had a completely unintended, yet amazing effect: the team built a common understanding of how work gets done.

 GE Aviation
Daniel
Woodbeck
Director of Operations Three Deep

When we go out and talk to customers about Kanban and Kanbanize, people's ears perk up, because they've heard it all there as well, but we are actually, actively doing it.

Three Deep
Jacopo
Romei
Lean Coach Codemotion

Kanbanize is so much more than just beautiful Kanban software. It is as powerful as the traditional project management systems, but at the same time it is very simple and intuitive to use.

Codemotion
Becky
McNeeley
Dir. Software Eng. Ultimate Software

Kanbanize not only provided us with a highly configurable and feature rich tool to visualize our Kanban board, but the additional features like business rules and, especially, the enhanced analytics really put it in the lead as the tool for us to use.

Ultimate Software

Consistently updated and constantly maintained.

Kanbanize is a living, breathing product. For the past 3+ years, we’ve strived for, and and consistently achieved releasing one major release per month, with daily fixes inbetween. Being meticulous in our craft, the releases we publish are 100% backwards compatible, and are done during the weekend with zero downtime, using staging and time zone sequencing. In case of emergencies, we offer regular backups, data loss prevention and data restores on demand. You’ll neverneed to worry about an update hindering your experience.

maintain constant support

Any conversation with them is helpful and productive because they actually know their product.

J. Findersen
J. Findersen
R&D Operations Manager

Contact Support

* Please try to be as specific as possible when describing your problem.
If you have multiple questions in one ticket, please number them 1, 2, 3 etc. Thank you!

succes-icon

Thank you for your submission!

We will contact you as soon as possible.

Clients Who Trust Us

Start your free trial now and get access to all Kanbanize features.

During the 30-day trial period you can invite your team and test the application in a production-like enviroment.